The Importance of After-Sales Service for Retaining Customers as a Forklift Dealer
Just made your first forklift sale? Congratulations! While you deserve to celebrate, don’t pop the champagne just yet - the work isn’t over. Closing the sale is just the start. If you want to keep your clients coming back, strong post-sale customer service is key. In this blog, we’ll explain what after-sales service involves and share some best practices to follow after your forklift dealership has closed the deal.